Shipping policy

Last updated: 09/15/24

1. Processing Time:

Orders are typically processed within (1-3) business days. Processing time may vary during peak seasons. You will receive a confirmation email once your order is shipped.

2. Shipping Rates:

Shipping rates are calculated based on the weight of your order and the destination. The rates are displayed at checkout. We offer [options such as standard, expedited, etc.] shipping.

3. Shipping Destinations:

We currently ship to addresses within [list of countries or regions you ship to]. If your location is not included, please contact us, and we will do our best to accommodate your request.

4. Tracking Information:

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using this number on our website or the carrier’s site.

5. Delivery Time:

Delivery times vary based on the shipping method selected and the destination. Estimated delivery times are provided during the checkout process.

6. Delays and Issues:

While we strive to meet the estimated delivery times, unforeseen circumstances such as customs delays or carrier issues may cause delays. We appreciate your understanding in such situations.

7. Shipping Carriers:

We work with reputable shipping carriers to ensure the safe and timely delivery of your orders. The carrier used for your order will be specified in the shipping confirmation email.

8. Shipping Restrictions:

Certain products may have shipping restrictions due to regulations or carrier limitations. Please check the product details for any such restrictions.

9. Lost or Stolen Packages:

We are not responsible for lost or stolen packages. If you believe your package is lost or stolen, please contact the carrier directly.

10. International Shipping:

For international orders, customs fees, taxes, and duties are the responsibility of the recipient. We are not responsible for any additional charges that may apply.

Contact Us:

If you have any questions or concerns regarding our Shipping Policy, please contact us at TheRealFrostyFarms@gmail.com.