Return and Refund Policy

Return Policy

State of Return:

• Products must be returned in their original, unopened, and unused condition.

Reason for Return:

• Returns are accepted for damaged or incorrect products only. Please provide details of the issue when requesting a return.

Process for Return:

1. To initiate a return, please contact our customer service team at [Therealfrostyfarms@gmail.com] within 7 days of receiving your order.

2. Provide your order number, the reason for the return, and any relevant photos of the damaged or incorrect product.

3. Our customer service team will provide you with a return authorization (RA) number and further instructions on how to return the item.

Process of Refund:

• Once we receive the returned item, we will inspect it and notify you of the status of your refund.

• If your return is approved, we will initiate a refund to your original payment method.

• The refund amount may take 2-3 business days to reflect in your account, depending on your payment provider’s policies.